Support Network

Service Centers

Every SONASHI product you buy is backed by a network of authorised service centers. Find the one closest to you below, or call our head office in Dubai and we will point you in the right direction.

Updated April 2026

One email, one phone number, every country

If you are not sure which center handles your model, or if you are travelling and need help in a country that is not on this page, reach out to our head office. We coordinate with every partner center and make sure the right team gets back to you as soon as possible.

Global Support
Emailcustomercare@sonashi.ae
Head office+971 4 320 1187
01

United Arab Emirates

Our flagship workshop sits in the Ras Al Khor industrial belt, a short drive from central Dubai. This is where the brand was born and where most of our major repairs are handled.

02

Middle East

Three partner workshops take care of our customers across Saudi Arabia, Oman, and Kuwait. Each one is staffed by technicians trained on SONASHI products.

03

South Asia

SONASHI has been a familiar name in South Asian homes for decades. These regional centers keep spare parts on the shelf and the doors open for walk in support.

04

Southeast Asia

Our Manila partner supports customers across the Philippines with repairs, warranty claims, and spare parts for the full SONASHI catalogue.

05

East Africa

Our Dar es Salaam team is the go to point of contact for SONASHI owners across Tanzania and the wider East African region.